Contact Us

Have any questions or concerns? Check out the below Frequently Asked Questions. 

Still need answers? Send us an email at info@matchmadecoffee.com.

We strive to respond to every email within 24 hours.

Frequently Asked Questions (FAQs)

What do I get with my subscription?

Deluxe Monthly Subscription:

Receive a handpicked selection of 3 specialty coffees from top small-batch roasters along with 3 perfectly paired snacks delivered to your doorstep each month, along with a detailed pairing guide. Each box includes about a 1/2 pound total of coffee.

Additionally, your first shipment will include a beautifully crafted wooden box to store future pairings, which makes this a great gift idea too!  

Sampler Monthly Subscription:

Receive a handpicked selection of 2 specialty coffees from top small-batch roasters along with 2 perfectly paired snacks delivered to your doorstep each month, along with a detailed pairing guide. Each box includes a 1/4 pound total of coffee.

What type of coffee will I receive?

Each month we include top-rated international coffee roasts straight from the roaster to ensure peak freshness. As a Match Made Coffee subscriber, you do not need to worry about customs or extended international ship times or bulk minimum orders to sample coffee from around the globe.

What type of snack pairings will I receive?

After our coffee roasts are chosen, we sample and explore the natural flavor notes to help find their perfect match. The snacks are chosen from around the globe and can include flavor profiles as vast and far ranging as their coffee counterparts. From cookies and crackers to chocolates and caramels, you can count on a tasty treat to indulge in with your freshly brewed coffee.

Can I buy a subscription as a gift?

Yes! A subscription to Match Made Coffee is the perfect gift for your favorite coffee drinkers. Simply select “Ship as gift” at checkout. Don't forget that you can include a gift message as well!

When do the boxes get shipped out?

We ship out your first shipment within a week of ordering. Your following orders will be shipped out mid-month.

Do you offer ground coffee?

Yes, you can choose if you want your coffee to be ground or whole bean.

Can I cancel at any time?

Yes. If you choose to cancel prior to the 1st Monday of the month you will not receive or be charged for that month’s package. If you cancel after the 1st Monday of the month, you will still receive and be charged for that month’s box, however, your subscription will be cancelled thereafter.   We would hate to see you go. Please feel free to contact us at info@matchmadecoffee.com with any questions or concerns we can help resolve for you.

How do I contact you?

If we haven’t answered all of your questions, we would love to hear from you! Send us an email at info@matchmadecoffee.com