How It Works

You’ve got questions? We’ve got answers.

 

YOUR SUBSCRIPTION
  • Is this a gift?
    This is the perfect gift for the coffee lover in your life who would love to try something new. At checkout, click the “gift” option. This will allow you to include a gift note, select if the gift renews or not, and even include their email if you want them to receive alerts when your order ships.
  • Perfect Pairing
    Each box includes a 4oz pouch of coffee and two gourmet cookies that are designed to bring out the best flavors of the other.
  • Cancel or Edit Anytime
    You can make changes to your subscription at any time. Log in to your account and skip a month, cancel, or make another subscription. You can also send us an email at info@matchmadecoffee.com and we can complete the changes for you.
OUR SHIPPING SCHEDULE
  • First Box
    We process everyone’s boxes together once per month starting on the 15th.  After that cutoff date, we make sure your goods are roasted, baked, prepared and shipped by the 22nd of that month.  All orders placed after the 15th will be shipped with the next month’s batch. The one exception to this rule is during Christmas time.
  • All Future Boxes
    All renewal charges occur on the 15th of the month and will be shipped by the 22nd.
  • Planning for The Box’s Arrival
    Once your box is mailed you will receive an email with a USPS tracking number.  If you ordered a gift and included the gift recipient’s email and a gift message, we will send an email with that message when the box is being prepped for shipping. 
COFFEE & COOKIE PAIRINGS
  • Coffee
    We curate the best craft coffees from around the world. Indulge in a variety of roast levels from coffees all over. Each box includes 4oz of coffee – the perfect amount for two (or more!) large full pots of coffee, or 12 refillable Keurig Cups.
  • Cookies
    The cookies we ship are award winning and become even more amazing when you have them with our coffees. These gourmet cookies are baked to order and package sealed for peak freshness. Each box includes 2 gourmet cookies that weigh approximately 2.2oz so that you can share the love or spread out the enjoyment.
  • Coffee Pairings
    Each of your coffees will include flavor notes that will describe the coffee, as well as its match. That way, you can even try pairing it with other things you have around your home.

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